March 2023

How to Differentiate Your Cloud MSP and Cloud Services Company

How to Differentiate Your Cloud MSP and Cloud Services Company By Barry Turner – ISSI Head of Global Marketing & Senior Consultant Why differentiate? The cloud consultancy services and managed service provider (MSP) markets become more crowded each year with new entrants and new services from existing cloud partners. This drive for market share is …

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Project Plan Vs. Success Plan Vs. Adoption Plan

Project Plan Vs. Success Plan Vs. Adoption Plan There are differences and this is when to apply them By Jonathan Lee – ISSI Customer Success Practice Lead Customer Success Practice Blog Series #4 Having the opportunity to review and audit many company’s Customer Success practices and capabilities, I realized that many organizations are confused about …

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