Partner program
management

WHAT DO WE DO ?

We provide consulting and auditing services to help IT service organizations transform, and major hyperscale providers evolve their partner channels. ISSI's managed partner programs enable the hyperscale vendor or software enterprise to quantify, assess, and improve the quality of services available to organizations.

Our clients typically highlight the following key challenges within their channel partner programs:
  • A low level of visibility into partner capabilities results in a poor customer experience and the inability to identify core issues and target partner investment accordingly.
  • An inconsistent level of expertise within the channel slows cloud consumption.

ISSI SOLUTION

ISSI manages client-specific programs that enable cloud providers to quantify, assess, and improve the quality of services available to partner organizations migrating or managing customer workloads.

Our clients' audit and certification programs are designed to assess channel partner capabilities against business and technical requirements through a broad-based evaluation of a partner's ability to provide cloud professional and managed services. These assessments can also provide a more focused look at partner capabilities specific to workloads, solutions, or industry vertical markets.

ISSI's consultative, best-practice-driven approach ensures that partners also receive maximum benefit by identifying their strengths, weaknesses, and opportunities for improvement.

PROGRAM DESIGN, DELIVERY AND OPTIMIZATION

ISSI works with our clients throughout the certification program lifecycle from the initial concept through design, delivery, and optimization.

DESIGN

At the design stage, a dedicated team of ISSI program managers and subject matter experts work with the client to define the program’s business objectives, deliverables, and timeline. Audit requirements are co-developed and tested in pilot audits prior to program launch.

DELIVERY

During delivery, the ISSI operations team works independently to progress partners through the audit process with minimal disruption to business activities. ISSI manages the process from end-to-end, including scheduling, auditing, and reporting of results. Activity and results are monitored closely with the client in weekly, monthly, and quarterly meetings and business reviews.

OPTIMIZATION

Optimization of audit programs is ongoing, driven by the high pace of change in the industry, and as a result of feedback from partners, auditors, and our clients.

WHY WORK WITH ISSI

Commitment to Security and Privacy Management

ISSI holds ISO 27001:2013 and ISO 27701:2019 certifications, demonstrating our commitment to information security and privacy management through independent certification

Extensive Experience

ISSI has completed more than 10,000 audits/assessments on behalf of industry leaders, including but not limited to Microsoft, AWS, Google Cloud, Anaplan, Stripe, and Oracle. A minimum of 100 partner audits or assessments is completed every calendar month; as such, our team has amassed an extensive and ever-growing knowledge base of partner best practices.

Global Reach

ISSI is a global organization, with 80+ auditors and consultants based in over 30 countries and with language and cultural support virtually everywhere cloud providers and their partners operate.

OUR CLIENT PROGRAMS

microsoft
  • Azure Expert Managed Services Provider (AEMSP)
  • Azure Specializations
  • Direct and indirect Cloud Services Provider (CSP)
  • Licensing Solution Provider (LSP)
  • Independent Solution Vendor (ISV)
google
  • Managed Services Provider (MSP)
  • Google Specializations
  • Google solution validation
  • Partner Led Support (PLS)
aws
  • Managed Services Provider (MSP)
  • AWS Competency
HW
  • Partner Ready Vantage Service Track
oracle
  • Cloud Managed Services Providers (CMSP)
juniper
  • Juniper Partner Assurance
naplan
  • Anaplan specializations
stripe
  • Technical verifications
  • Specialization

OUR PROGRAMS

Audit readiness preparation Process and controls overview

WHAT’S NEXT

Please contact us to learn how working with ISSI can improve customer experience, drive consumption, and grow channel capabilities.

GET IN TOUCH WITH OUR EXPERTS

Cloud managed services provider decision

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