Privacy Policy

Information Security Systems International, LLC (‘ISSI’) manages Channel Partner Enablement programs for the world’s leading technology and cloud service providers. It works directly with their channel partners to help ensure program compliance. Some of our global clients include AWS, Microsoft, Google, Oracle, HPE, VMware, Juniper, and Anaplan; our consultants hold multiple certifications on these platforms. Our team of 85+ auditors/consultants are located across 30+ countries across key markets globally and we can offer our services across 19+ languages. Our services ensure a rich blend of experience, local market knowledge, and a strong cultural fit.

What sets us apart is our comprehensive approach to channel partner enablement. We conceptualize, plan, develop, and launch channel partner programs globally and help our clients scale with these programs. Our validation services cover the entire lifecycle, including Program Development, Program Management, Cloud Service Provider Certification Audits, Governance Risk Management, and Compliance Audits.

Our portfolio of channel partner enablement also comprises Consulting Services to help partners transform and build profitable Managed Services businesses or successful Partner (ISV) businesses developing Software Solutions on client cloud platforms.

This Privacy Policy sets forth the general principles surrounding ISSI's practices for collecting, using, storing, processing, accessing, disclosing, retaining, storing, transferring, and deleting personal information on the website www.issi-inc.com operated by Information Security Systems International, LLC (‘ISSI’).

1. Personal information collected by ISSI:

Personal information is any data that relates to an individual through which (or in combination with other data), a person can be identified. By reaching out to ISSI through the 'Contact Us' page or by accessing and submitting other forms available on our website, that are relevant to your purpose, you confirm that you are voluntarily providinge ISSI with your name, email address, IP address, and any other personal information mentioned by you in the communication. We urge you not to provide any third-party personal information in the free text fields in these forms.

ISSI may use automated technologies, including web server logs, to collect IP addresses, device details, and cookies to improve the website's efficiency or troubleshoot any errors that may occur.

ISSI is committed to compliance with all applicable data privacy laws, including but not limited to the California Privacy Rights Act, the EU General Data Protection Regulations, UK General Data Protection Regulations and the Brazilian General Data Protection Law.

2. Use and Purpose:

ISSI will use your information only for the following purposes:

• To respond to your communication
• To provide the services requested by you
• To provide better usability of the site
• For a legitimate interest of ISSI
• For any purpose to which you have provided your consent for use

Your personal information may be shared with third-party processors for the processing of information in direct relation to the respective purposes mentioned hereinabove. ISSI shall take all reasonable efforts to ensure that such third-party processor is aware and cognizant of your rights and is respectful in handling your personal data.

ISSI shall not under any circumstance sell your personal information to a third party for monetary gain. ISSI shall retain your information only for such amount of time as is necessary for the fulfillment of the afore-listed purpose(s), or as may be required for audit purposes or any purpose that may be required under law.

Except as described in this Privacy Policy, we will not share your Voluntarily Submitted Data with any third party unless we first notify you and offer you an appropriate choice to consent to such further use, for example, through an opt-out or opt-in request.

3. Children's Privacy

ISSI's website is not designed, directed, or targeted at children. By accessing this website you represent and warrant that you are aged 18 years or older.

4. Storage & Retention:

All information collected from the official website is stored in secure cloud-based servers, located in India and US. All personal data will be retained by us until completion of the purpose of the information so received.

5. Your rights:

• You have the right to contact ISSI for a record of your personal information collected by the company.
• If we are processing your personal information for the company's legitimate interest, you have a right to object and request the deletion of your information. We shall consider your request and revert to you either with a confirmation of the deletion of your personal information or a written representation of the requirement of your personal information for the company's legitimate interest.
• You have the right to request for correction of any personal information that is inaccurate or part thereof which may have been changed by you since the date of providing the said personal information.
• You have the right to request the erasure of any personal information from ISSI's records for which you had previously provided your consent.
• You have the right to nominate a family member, friend, or trusted advisor to whom you can entrust your rights under this privacy policy, in the unfortunate future event of your death, unsoundness of mind, or infirmity of body.
• As part of our commitment to transparency of your data rights, we acknowledge your right to data portability. At your request, we will provide the personal data concerning you, provided by you to us, in a structured, machine-readable format.
• We also do not engage in automated decision-making or profiling that will significantly affect you.
• You have a right to file a complaint with ISSI by emailing info@issi-inc.com if your requests are not sufficiently responded to and acted upon by the company's authorized privacy representative, the contact details of whom have been provided below.

6. Security of your personal information:

ISSI adopts all reasonable and appropriate security protocols, including organizational, contractual, and technical measures such as encrypted data storage, strong password protection, and access controls to protect your personal information.

7. Cookies

• Cookies are small text files stored on your device (computer, tablet, or mobile phone), that are used by websites to remember your preferences, provide personalized experiences, analyze site traffic, and offer targeted advertisements. You have the option to customize your cookies or accept them all or accept the necessary cookies only. If you change your mind at any time later, you are free to change your preferences by adjusting the Cookie Consent Preference Center.
• ISSI uses cookies to:
  • Ensure the effective operation of the Platform.
  • Enhance your browsing experience by remembering your browsing preferences and login details.
  • Analyze how our services are accessed, used, or performed, and to maintain, operate, and continually improve our services.
  • Protect user accounts, including preventing fraudulent use of login credentials and generally safeguard our website and services.
• Types of Cookies: ISSI uses essential, performance, functionality and analytics cookies.
  • Essential Cookies: These are necessary for the website to function and cannot be switched off. They are set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms.
  • Performance Cookies: Allow us to count visits and traffic sources, helping us measure and improve the performance of our site.
  • Functionality Cookies: Enable the website to provide enhanced functionality and personalization, like remembering your preferences or settings.
  • Analytics Cookies: Help us understand how our website is being used and how effective our marketing campaigns are, and help us customize our website for you.
• Cookies can remain on your device for different periods of time. ISSI uses both “session cookies” and “persistent cookies.”
  • Session Cookies are temporary, single-use cookies that remain in your browser or device until you leave the Platform, and are automatically deleted once you close your browser.
  • Persistent Cookies: These cookies remain on your device for a longer period of upto 2 years from the date of your last visit to our website, or until you manually delete them from your browser settings. These cookies are used to remember your preferences and actions across multiple visits, making repeat visits more convenient and personalized to your needs.
• If you prefer not to have certain information remembered by our website over time, you have the option to delete cookies through your browser settings. Additionally, you can adjust your browser settings to block certain types of cookies or all cookies altogether. Click here for information on how to manage your cookies.

8. Contact Information:

You may reach out to ISSI regarding any queries or requests you may have about your personal information collected on our site through the contact information below:
Address: 142 Woodcrest PL, Santa Cruz, CA 95065, USA
Email: info@issi-inc.com

9. Consent:

By using our website, you are deemed to have consented to the terms of this privacy policy. If you do not consent to the terms of this policy, please write to us using the contact information provided above to have your information deleted prospectively, and thereafter refrain from visiting the website.

10. Privacy Policy updates:

ISSI may occasionally update this policy to keep up with the best industry standards and any legal requirements. You are encouraged to check this policy occasionally for amendments or updates.