Meeting Higher Customer Expectations in the Cloud Era By Pablo Marrone, Senior Consultant, ISSI  The cloud computing industry has seen enormous changes in the past

How to Implement Customer Success in Managed Services By Jonathan Lee – ISSI Customer Success Practice Lead Customer Success Practice Blog Series #5 In my

Building a Solid Strategy for Becoming a Cloud Managed Service Provider By Barry Turner – ISSI Head of Global Marketing & Senior Consultant Becoming a

Cloud Management Platforms: A Core Component in Growing Your Managed Services Business By Amarnath Gutta, Senior Consultant, ISSI In our work with partners through workshops,

Developing the Right Service Portfolio for Your Business By Ram Singlacher, Senior Consultant, ISSI One of the most vexing problems for partners working in the

How to Differentiate Your Cloud MSP and Cloud Services Company By Barry Turner – ISSI Head of Global Marketing & Senior Consultant Why differentiate? The

Project Plan Vs. Success Plan Vs. Adoption Plan There are differences and this is when to apply them By Jonathan Lee – ISSI Customer Success

How to Get Started with a Cloud Center of Excellence By Florence Tadjer and David Pool, ISSI Senior Consultants In our previous blog post, we talked

Building Blocks of a Customer Success Practice By Jonathan Lee – ISSI Customer Success Practice Lead Customer Success Practice Blog Series #3 As mentioned in

ISSI’s Burjor Mehta Recognized by Publisher SiliconIndia Click here to read the full article SiliconIndia has Placed ISSI CEO Burjor Mehta in their 100 Most

You need to assess your Customer Success practice readiness. Here is why & how. By Jonathan Lee – ISSI Customer Success Practice Lead Customer Success

Is now the right time for cloud service solution providers to adopt a Customer Success approach? By Jonathan Lee – ISSI Customer Success Practice Lead

3 Signs It’s Time Your Company Establish a Cloud Center of Excellence By Florence Tadjer and David Pool, ISSI Senior Consultants A Cloud Center of

The Journey to AWS MSP : An Auditor’s Advice for Partners By Marija Bulatovic, Global Leader, AWS MSP Program AWS Partner Network, Best Practices, Customer Solutions, Foundational (100) | Permalink |  Comments |  Share