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  • Consulting services
    • Discovery and Assessment
      • Cloud managed services provider decision
      • Cloud partner transformation plan
      • Customer success practice assessment
      • Cybersecurity assessment
    • Strategy and Service Portfolio
      • Cloud-managed services provider program development
      • Service portfolio development
      • Go-to-market acceleration
      • AI opportunities in the cloud
    • Profitability
      • Cloud business model design
      • Cloud economics and billing implementation
      • Generative AI
    • Cloud Center of Excellence
      • CCoE development
      • CCoE best practice sharing
    • Service Management
      • Cloud adoption framework discovery and implementation
      • Cloud management platform
      • ITIL processes and governance implementation
      • Fraud detection and compliance enablement
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      • Customer success process development
      • Customer success health score & tools
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Blog posts of '2022' 'November'

Is now the right time for cloud service solution providers to adopt a customer success approach? Saturday, November 5, 2022
Is now the right time for cloud service solution providers to adopt a Customer Success approach? By Jonathan Lee – ISSI Customer Success Practice Lead
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