Empowering SAP partners to scale digital growth autonomously.

Client overview

SAP SE is a global leader in enterprise application software, helping organizations of all sizes run their core business processes in real time. Headquartered in Walldorf, Germany, SAP serves customers acros nearly every industry - from manufacturing and consumer products to financial services and government - with a vast global cloud user base and a strong ecosystem of partners supporting innovation and growth worldwide.

The ISSI approach: Partner Digital Acceleration program.

SAP partnered with ISSI to design and execute a 12-month Partner Digital Acceleration program, focused on building long-term self sufficiency across Business Development, Solution Advisory, Sales, and Customer Success.

Leveraging its proven methodology, developed by seasoned consultants through years of real-world experience, ISSI delivered a highly personalized yet scalable enablement model that combines assessment, roadmap design, hands-on coaching, and continuous measurement.

How ISSI delivered value

• Individual Digital Readiness Assessments ISSI conducted comprehensive, standardized one-to-one assessments with SAP partners across all regions to evaluate their digital capabilities against industry benchmarks. Each partner gained clear visibility into strengths, gaps, and growth opportunities.
• Tailored roadmaps (3, 6, and 9 months) Based on assessment results, ISSI designed customized roadmaps outlining concrete actions, milestones, and priorities aligned to each partner's assessment output.
• Long-term collaboration (12-month journey) An ISSI consultant accompanied each partner throughout a 12-month transformation journey, tracking progress and guiding execution toward achieving Digital Readiness certification.
• Comprehensive enablement services The program included:
  • Digital Readiness Assessment workshops and tailored Digital Acceleration Plans.
  • Function-specific SAP recommended learning journeys.
  • Prioritized access to SAP selected services.

The results

The impact was measurable across SAP and its partner ecosystem:

• Strong partner participation.
• Partners advanced their maturity level.
• Average customer satisfaction scores reached 8.7 out of 10, based on feedback from surveyed partners.

The Partner Digital Acceleration program successfully transformed partner operations from reactive to proactive, digital-first, and outcome-driven, made possible by consistent SAP executive sponsorship and support throughout the journey.

"We'd like to sincerely thank ISSI for building and delivering the Partner Digital Acceleration (PDA) program. Their dedication, innovation, and collaborative spirit have been instrumental in driving the program's success and empowering our partner ecosystem. SAP Partner feedback has been very positive, highlighting the PDA program as an eye-opening experience that fosters business growth and process improvement."

Amélie Lafore Global Director, Global Partner Digital Acceleration Lead, SAP.

"We partnered with ISSI to design and deliver the Partner Digital Acceleration Program, and the results have exceeded expectations. Their deep knowledge of the SAP ecosystem, combined with a practical and structured approach, helped us translate strategy into a scalable, end-to-end partner-centric program with clear business impact on Partner maturity. ISSI has been instrumental in aligning stakeholders, shaping the program architecture, and enabling a delivery model that accelerates partner maturity on the different business functions while supporting SAP priorities. Their team worked as a true extension of ours, bringing both expertise and collaboration that made an ambitious initiative successful."

Amelia De Luca Global Director, Customer Success Practice Lead, SAP.

Why it matters

Through its collaboration with ISSI, SAP successfully scaled partner enablement globally - without sacrificing quality, consistency, or autonomy. The PDA program demonstrates how structured digital acceleration, combined with hands-on coaching and measurable outcomes, can unlock sustainable growth across complex partner ecosystems.