Channel Partner Audit Programs
ISSI uniquely provides Partner Program development and Audit Program management services to the leading cloud services companies. We understand the complexities of developing and growing a successful Channel Partner Program, and can help identify criteria for processes, tools, metrics, and personnel by blending industry best practices and vendor-specific requirements.
Once audit criteria is defined, ISSI can effectively manage and conduct worldwide Partner audits by leveraging our global team of experienced auditors. Our auditors have conducted value-added audits for many of the world’s most recognized information technology and telecommunication companies, and have extensive experience with development, implementation and management of audit programs designed to improve efficiency, effectiveness, customer satisfaction, and profitability.
Our collaborative, consultative approach ensures that your Partners understand the value and benefits of your program.
Partner Consulting Services
Our consultants will help your Partners implement best practices for all aspects of their managed service practices, including sales, billing and cost management, solution design and delivery, security, service operations, and service optimization. Guidance may include recommendations for the most appropriate tools and methodologies to ensure that Partner practices meet the high bar set for next-generation managed service providers.
We can also assist Partners with implementation and compliance with industry standards such as ITIL, ISO 20000, ISO 27001, and other designations necessary to attract and satisfy your customers.
Contact us for more information or to get a quote for services.